Organizational Communication

Balancing Creativity and Constraint

Author: Eric M. Eisenberg,H. L. Goodall, Jr.,Angela Trethwey

Publisher: Macmillan

ISBN: 9780312593872

Category: Language Arts & Disciplines

Page: 448

View: 5542

Respected scholars Eric Eisenberg, H.L. Goodall Jr., and Angela Trethewey combine decades of teaching and scholarly experience to offer students a concise and readable introduction to organizational communication theories and their practical applications. Using the metaphor of creativity (getting what you want) and constraint (following established rules) this popular textbook offers students more opportunities than ever before to practice what they learn through a variety of features within the textbook itself and on its companion Web site.

Organizational communication

Author: Gerald L. Wilson,H. Lloyd Goodall,Christopher L. Waagen

Publisher: N.A

ISBN: N.A

Category: Business & Economics

Page: 322

View: 1112

Business and Professional Communication in the Global Workplace

Author: H. L. Goodall, Jr.,Sandra Goodall,Jill Schiefelbein

Publisher: Cengage Learning

ISBN: 0495567388

Category: Performing Arts

Page: 336

View: 7761

What communication skills are essential in today's global economy? BUSINESS AND PROFESSIONAL COMMUNICATION IN THE GLOBAL WORKPLACE, Third Edition, provides a strong theoretical foundation of organizational communication for the business and professional communication course. Featuring coverage of the most up-to-date skill set available, the book considers the rapid changes in professional communication due to the global economy, advances in information technology, and an increasingly diverse workforce. The authors' engaging narrative style, the unique CCCD model (Choosing, Creating, Coordinating, and Delivering) for building presentation competencies, and an integrated companion website combine to provide today's definitive resource on professional communications. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

The New Handbook of Organizational Communication

Advances in Theory, Research, and Methods

Author: Fredric M. Jablin,Linda L. Putnam

Publisher: SAGE

ISBN: 9781412915250

Category: Business & Economics

Page: 911

View: 5329

Organizational communication as a discipline grew tremendously over the latter part of the twentieth century, but accompanying that growth has been a struggle to establish a clear identity for the field. The ongoing evolution of complex organizations in an equally complex global environment has scholars continuing to define and redefine the focus, boundaries, and future of the field. The New Handbook of Organizational Communication is a landmark volume that weaves together the various threads of this interdisciplinary area of scholarship.

Organizational Communication

Perspectives and Trends

Author: Michael J. Papa,Tom D. Daniels,Barry K. Spiker

Publisher: SAGE

ISBN: 1412916844

Category: Business & Economics

Page: 449

View: 5990

Communication in organizations has changed drastically since the release of the first edition of this bestselling textbook. This fully revised and updated edition delves into state-of-the-art studies, providing fresh insights into the challenges that organizations face today. Yet this foundational resource remains a cornerstone in the examination of classic research and theory in organization communication.

Crisis Communication

Theory and Practice

Author: Alan Jay Zaremba

Publisher: Routledge

ISBN: 1317473639

Category: Business & Economics

Page: 256

View: 2890

Crises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order to salvage their reputation and achieve long-term positive effects. Ineffective communication during times of crisis can indelibly stain an organization’s reputation in the eyes of both the public and the members of the organization. The subject of crisis communication has evolved from a public relations paradigm of reactive image control to an examination of both internal and external communication, which requires proactive as well as reactive planning. There are many challenges in this text, for crisis communication involves more than case analysis; students must examine theories and then apply these principles. This text prepares students by: Providing a theoretical framework for understanding crisis communication Examining the recommendations of academics and practitioners Reviewing cases that required efficient communication during crises Describing the steps and stages for crisis communication planning Crisis Communication is a highly readable blend of theory and practice that provides students with a solid foundation for effective crisis communication.

Handbuch Unternehmenskommunikation

Strategie - Management – Wertschöpfung

Author: Ansgar Zerfaß,Manfred Piwinger

Publisher: Springer-Verlag

ISBN: 3834945439

Category: Business & Economics

Page: 1347

View: 9992

Die vollständig überarbeitete und aktualisierte Neuauflage des deutschsprachigen Standardwerks zur Unternehmenskommunikation zeigt, wie Kommunikation zum wirtschaftlichen Erfolg beiträgt, die Führung unterstützt, Handlungsspielräume schafft, Beziehungen aufbaut und die Reputation steigert. Die verstärkte Transparenz wirtschaftlichen Handelns im Zeitalter von Social Media und die Herausforderungen internationaler Kommunikation in Echtzeit stellen klassische Konzepte des Kommunikationsmanagements vor Herausforderungen. Strategien, Organisationsformen und Instrumente müssen neu konfiguriert werden. Das Handbuch Unternehmenskommunikation gibt Antworten. Es verbindet betriebswirtschaftliches Know-how mit kommunikationswissenschaftlichen Konzepten und Erfahrungen aus der Unternehmenspraxis. Vorstände und Geschäftsführer sowie Entscheider in Public Relations, Marketing, Interner Kommunikation und Finanzkommunikation erhalten in annähernd 70 Beiträgen einen umfassenden Einblick in Theorie und Praxis der Unternehmenskommunikation.

The Design of Everyday Things

Psychologie und Design der alltäglichen Dinge

Author: Norman Don

Publisher: Vahlen

ISBN: 3800648105

Category: Business & Economics

Page: 320

View: 2353

Apple, Audi, Braun oder Samsung machen es vor: Gutes Design ist heute eine kritische Voraussetzung für erfolgreiche Produkte. Dieser Klassiker beschreibt die fundamentalen Prinzipien, um Dinge des täglichen Gebrauchs umzuwandeln in unterhaltsame und zufriedenstellende Produkte. Don Norman fordert ein Zusammenspiel von Mensch und Technologie mit dem Ziel, dass Designer und Produktentwickler die Bedürfnisse, Fähigkeiten und Handlungsweisen der Nutzer in den Vordergrund stellen und Designs an diesen angepasst werden. The Design of Everyday Things ist eine informative und spannende Einführung für Designer, Marketer, Produktentwickler und für alle an gutem Design interessierten Menschen. Zum Autor Don Norman ist emeritierter Professor für Kognitionswissenschaften. Er lehrte an der University of California in San Diego und der Northwest University in Illinois. Mitte der Neunzigerjahre leitete Don Norman die Advanced Technology Group bei Apple. Dort prägte er den Begriff der User Experience, um über die reine Benutzbarkeit hinaus eine ganzheitliche Erfahrung der Anwender im Umgang mit Technik in den Vordergrund zu stellen. Norman ist Mitbegründer der Beratungsfirma Nielsen Norman Group und hat unter anderem Autohersteller von BMW bis Toyota beraten. „Keiner kommt an Don Norman vorbei, wenn es um Fragen zu einem Design geht, das sich am Menschen orientiert.“ Brand Eins 7/2013 „Design ist einer der wichtigsten Wettbewerbsvorteile. Dieses Buch macht Spaß zu lesen und ist von größter Bedeutung.” Tom Peters, Co-Autor von „Auf der Suche nach Spitzenleistungen“

Projekt Phoenix

Der Roman über IT und DevOps – Neue Erfolgsstrategien für Ihre Firma

Author: Gene Kim

Publisher: O'Reilly

ISBN: 3960100671

Category: Computers

Page: 352

View: 9946

Bill ist IT-Manager bei Parts Unlimited. An einem Dienstagmorgen erhält er auf der Fahrt zur Arbeit einen Anruf seines CEO. Die neue IT-Initiative der Firma mit dem Codenamen Projekt Phoenix ist entscheidend für die Zukunft von Parts Unlimited, aber das Projekt hat Budget und Zeitplan massiv überzogen. Der CEO will, dass Bill direkt an ihn berichtet und das ganze Chaos in neunzig Tagen aufräumt, denn sonst wird Bills gesamte Abteilung outgesourct. Mit der Hilfe eines Vorstandsmitglieds und dessen mysteriöser Philosophie der Drei Wege wird Bill klar, dass IT-Arbeit mehr mit dem Fertigungsbereich in einer Fabrik zu tun hat als er sich je vorstellen konnte. Die Zeit drängt: Bill muss dafür sorgen, dass der Arbeitsfluss auch zwischen den Abteilungen deutlich besser läuft und das Business-Funktionalität zuverlässig bereitgestellt wird. Drei Koryphäen der DevOps-Bewegung liefern hier die rasante und unterhaltsame Story, in der sich jeder, der im IT-Bereich arbeitet, wiederfinden wird. Sie erfahren nicht nur, wie Sie Ihre eigene IT-Organisation verbessern können - nach der Lektüre dieses Buchs werden Sie IT auch nie wieder so sehen wie zuvor.

Strategic Organizational Communication

In a Global Economy

Author: Charles Conrad,Marshall Scott Poole

Publisher: John Wiley & Sons

ISBN: 1118179692

Category: Language Arts & Disciplines

Page: 528

View: 8840

Surveying a wide variety of disciplines, this fully-revised 7th edition offers a sophisticated and engaging treatment of the rapidly expanding field of organizational communication Places organizations and organizational communication within a broader social, economic, and cultural context Applies a global perspective throughout, including thoughtful consideration of non-Western forms of leadership, as well as global economic contexts Offers a level of sophistication and integration of ideas from a variety of disciplines that makes this treatment definitive Updated in the seventh edition: Coverage of recent events and their ethical dimensions, including the bank crisis and bailouts in the US and UK Offers a nuanced, in-depth discussion of technology, and a new chapter on organizational change Includes new and revised case studies for a fresh view on perennial topics, incorporating a global focus throughout Online Instructors' Manual, including sample syllabi, tips for using the case studies, test questions, and supplemental case studies

Case Studies in Organizational Communication

Ethical Perspectives and Practices

Author: Steve May

Publisher: SAGE Publications

ISBN: 1483332756

Category: Language Arts & Disciplines

Page: 384

View: 8646

The Second Edition of Case Studies in Organizational Communication: Ethical Perspectives and Practices, by Dr. Steve May, integrates ethical theory and practice to help strengthen readers' awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases.

The Oxford Handbook of Organizational Climate and Culture

Author: Karen M. Barbera

Publisher: Oxford University Press

ISBN: 0199395926

Category: Psychology

Page: 752

View: 5165

The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert in their fields of research and also represent current climate and culture practice in five national and international companies (3M, McDonald's, the Mayo Clinic, PepsiCo and Tata). In addition, new approaches to the collection and analysis of climate and culture data are presented as well as new thinking about organizational change from an integrated climate and culture paradigm. No other compendium integrates climate and culture thinking like this Handbook does and no other compendium presents both an up-to-date review of the theory and research on the many facets of climate and culture as well as contemporary practice. The Handbook takes a climate and culture vantage point on micro approaches to human issues at work (recruitment and hiring, training and performance management, motivation and fairness) as well as organizational processes (teams, leadership, careers, communication), and it also explicates the fact that these are lodged within firms that function in larger national and international contexts.

Counter-Narrative

How Progressive Academics Can Challenge Extremists and Promote Social Justice

Author: H.L. Goodall, Jr.

Publisher: Left Coast Press

ISBN: 1611324653

Category: Language Arts & Disciplines

Page: 207

View: 9110

Goodall portrays a world caught up in the middle of a narrative arms race, where the message of the political right has outflanked the message of the political left. It is a world where narratives used by the far right inch ever closer to those employed by right-wing extremists in the Muslim world. Rather than dismiss the use of political narratives as a shallow tactic of the opposition, Goodall promotes their usefulness and outlines a number of ways that liberal academics can retake the public discourse from the extremist opposition. This is an essential text for the aspiring public intellectual and will appeal to students and scholars of qualitative methods, communications and media, and political science alike.

Organisationskommunikation und Public Relations

Forschungsparadigmen und neue Perspektiven

Author: Ansgar Zerfaß,Lars Rademacher,Stefan Wehmeier

Publisher: Springer-Verlag

ISBN: 3531189611

Category: Language Arts & Disciplines

Page: 328

View: 9304

Der Band diskutiert das Verhältnis von Konzeptionen der Organisationskommunikation und Public Relations. Public Relations wird in der Regel als spezifische Form oder Funktion der Kommunikation einer Organisation verstanden. Dennoch lassen sich PR-Praxis und selbst PR-Forschung betreiben, ohne dass ein expliziter Bezug auf Theorien und Konzepte der Organisation genommen werden müsste. Der Sammelband schließt diese Lücke, indem die Entwicklungslinien von PR-Theorien und Organisationskommunikation offengelegt, neue Ansätze zur Kombination beider Richtungen präsentiert und Untersuchungsfelder sowie empirische Zugänge zur internen Kommunikation von Organisationen vorgestellt werden.

Gender in Applied Communication Contexts

Author: Patrice M. Buzzanell,Helen Sterk,Lynn H. Turner

Publisher: SAGE

ISBN: 0761928650

Category: Language Arts & Disciplines

Page: 373

View: 3755

Gender in Applied Communication Contexts explores the intersection and integration of feminist theory as applied to four important areas: organizational communication, health communication, family communication, and instructional communication. This collection of readings links theoretical insights and contributions to pragmatic ways of improving the lives of women and men in a variety of professional and personal situations. Gender in Applied Communication Contexts is recommended for upper-division and graduate-level courses in gender and communication, feminist theory, organizational communication, health communication, instructional communication, and applied communication. This anthology is also recommended as a research resource for scholars in Women’s Studies, Family Studies, and Business and Management.

WRITING QUALITATIVE INQUIRY

SELF, STORIES, AND ACADEMIC LIFE

Author: H.L. Goodall, Jr.

Publisher: Left Coast Press

ISBN: 1611326435

Category: Social Science

Page: 256

View: 2483

Responding to the rapid growth of personal narrative as a method of inquiry among qualitative scholars, Bud Goodall offers a concise volume of practical advice for scholars and students seeking to work in this tradition. He provides writing tips and strategies from a well-published, successful author of creative nonfiction and concrete guidance on finding appropriate outlets for your work. For readers, he offers a set of criteria to assess the quality of creative nonfiction writing. Goodall suggests paths to success within the academy—still rife with political sinkholes for the narrative ethnographer—and ways of building a career as a public scholar. Goodall’s work serves as both a writing manual and career guide for those in qualitative inquiry.

Service Leadership

The Quest for Competitive Advantage

Author: Svafa Gronfeldt,Judith Strother

Publisher: SAGE

ISBN: 1452279128

Category: Business & Economics

Page: 336

View: 5002

The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. The theoretical framework is based on the notion that customer service contains three key variables: a promise, a process, and people. After going through the step-by-step process of service management, the reader will have the necessary understanding and skill to choose the right strategy for the right circumstances, to design service processes, to identify the means and methods to implement these processes, and to measure the outcome.

Struktur Und Interpretation Von Computerprogrammen/ Structure and Interpretation of Computer Programs

Eine Informatik-einfhrung/ a Computer Science Introduction

Author: Harold Abelson,Julie Sussman,Gerald Jay Sussman

Publisher: Springer

ISBN: 9783540423423

Category: Computers

Page: 682

View: 2425

Die Übersetzung der bewährten Einführung in die Informatik, entstanden am Massachusetts Institute of Technology (MIT), wird seit Jahren erfolgreich in der Lehre eingesetzt. Schritt für Schritt werden Konstruktion und Abstraktion von Daten und Prozeduren dargestellt. Von der Modularisierung bis zum Problemlösen mit Registermaschinen werden verschiedene Programmierparadigmen entwickelt und die effektive Handhabung von Komplexität gezeigt. Als Programmiersprache wird SCHEME verwendet, ein Dialekt von LISP. Alle Programme laufen in jeder dem IEEE-Standard entsprechenden SCHEME-Implementierung.

Organizational Communication and Change

Author: Philip J. Salem

Publisher: Hampton Pr

ISBN: 9781572731165

Category: Business & Economics

Page: 395

View: 7799

The chapters in this volume, drawn from the second Organizational Communication and Change conference, focus on changes in the ways people enact and make sense of organization, including behaviours that stimulate and constitute change.