The Asshole Survival Guide

Author: Robert I. Sutton

Publisher: Portfolio

ISBN: 9780241299005

Category:

Page: 224

View: 371

Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing- having one asshole in a team has been shown to reduce performance by 30 to 40 percent, and research shows that rudeness spreads like a common cold. In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole - based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour. With expertise and humour, he provides a cogent and methodical game-plan to fight back. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection strategies. Then he reveals field-tested, sometimes surprising techniques, from asshole avoidance and asshole taxes, to mind-tricks and the art of love bombing. Finally, he explains the dangers of asshole blindness - when the problem might be yours truly.

The Asshole Survival Guide

How to Deal with People Who Treat You Like Dirt

Author: Robert I. Sutton

Publisher: Houghton Mifflin Harcourt

ISBN: 1328695921

Category: Business & Economics

Page: 224

View: 8029

“This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and Drive How to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole Rule As entertaining as it is useful, The Asshole Survival Guide delivers a cogent and methodical game plan for anybody who feels plagued by assholes. Sutton starts with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, he provides field‐tested, evidence‐based, and often surprising strategies for dealing with assholes—avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass. Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your work life, and rescue all those perfectly good days from being ruined by some jerk. “Thought-provoking and often hilarious . . . An indispensable resource.”—Gretchen Rubin, best-selling author of The Happiness Project and Better Than Before “At last . . . clear steps for rejecting, deflecting, and deflating the jerks who blight our lives . . . Useful, evidence-based, and fun to read.”—Robert Cialdini, best-selling author of Influence and Pre-Suasion

The Asshole Survival Guide

How to Deal with People Who Treat You Like Dirt

Author: Robert I Sutton

Publisher: Penguin UK

ISBN: 0241980186

Category: Self-Help

Page: 168

View: 5203

From the international bestselling expert on dealing with assholes 'With cutting-edge research and real-life examples that are thought-provoking and often hilarious, thisis an indispensable resource' Gretchen Rubin, author of The Happiness Project 'At last someone has provided clear steps for rejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidence-based, and fun to read' Robert Cialdini, author of Influence and Pre-Suasion 'If only Bob Sutton's book had been available to help me deal with the full complement of 1st-class assholes I've encountered in my 50-year professional life. No names shall be mentioned' Tom Peters, co-author of In Search of Excellence Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%. And social media has only given rise to further incivility -- 40% of people have experienced harassment online. In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole -- based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour. With expertise and humour, he provides a cogent and methodical game-plan. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection strategies. Then he reveals field-tested, sometimes surprising techniques, from asshole avoidance and asshole taxes to mind-tricks and the art of love bombing. Finally, he explains the dangers of asshole blindness -- when the problem might be yours truly. Readers will learn how to handle assholes - in the workplace and beyond - once and for all!

The No Asshole Rule

Building a Civilized Workplace and Surviving One That Isn't

Author: Robert I. Sutton

Publisher: Business Plus

ISBN: 9780759518018

Category: Business & Economics

Page: 224

View: 4987

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company. Practical, compassionate, and in places downright funny, this guide offers: Strategies on how to pinpoint and eliminate negative influences for good Illuminating case histories from major organizations A self-diagnostic test and a program to identify and keep your own "inner jerk" from coming out The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller.

Good Boss, Bad Boss

How to Be the Best... and Learn from the Worst

Author: Robert I. Sutton

Publisher: Business Plus

ISBN: 9780446558471

Category: Business & Economics

Page: 320

View: 992

Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques. If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges. As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.

Ascent of the A-Word

Assholism, the First Sixty Years

Author: Geoffrey Nunberg

Publisher: PublicAffairs

ISBN: 1610391764

Category: Language Arts & Disciplines

Page: 272

View: 8101

It first surfaced in the gripes of GIs during World War II and was captured early on by the typewriter of a young Norman Mailer. Within a generation it had become a basic notion of our everyday moral life, replacing older reproaches like lout and heel with a single inclusive category––a staple of country outlaw songs, Neil Simon plays, and Woody Allen movies. Feminists made it their stock rebuke for male insensitivity, the est movement used it for those who didn’t “get it,” and Dirty Harry applied it evenhandedly to both his officious superiors and the punks he manhandled. The asshole has become a focus of collective fascination for us, just as the phony was for Holden Caulfield and the cad was for Anthony Trollope. From Donald Trump to Ann Coulter, from Mel Gibson to Anthony Weiner, from the reality TV prima donnas to the internet trolls and flamers, assholism has become the characteristic form of modern incivility, which implicitly expresses our deepest values about class, relationships, authenticity, and fairness. We have conflicting attitudes about the A-word––when a presidential candidate unwittingly uttered it on a live mic in 2000, it confirmed to some that he was a man of the people and to others that he was a boor. But considering how much the word does for us, and to us, it hasn’t gotten nearly the attention it deserves––at least until now.

Weird Ideas That Work

11 1/2 Practices for Promoting, Managing, and Sustaining Innovation

Author: Robert I. Sutton

Publisher: Simon and Schuster

ISBN: 0743212126

Category: Business & Economics

Page: 232

View: 1275

Introduces the proven rules that a company can use to promote innovation, arguing that the corporate world should hire misfits and encourage them to defy the existing culture and actively consider ideas that appear ridiculous or impractical.

Assholes

A Theory

Author: Aaron James

Publisher: Anchor

ISBN: 0385535686

Category: Philosophy

Page: 240

View: 2946

In the spirit of the mega-selling On Bullshit, philosopher Aaron James presents a theory of the asshole that is both intellectually provocative and existentially necessary. What does it mean for someone to be an asshole? The answer is not obvious, despite the fact that we are often personally stuck dealing with people for whom there is no better name. Try as we might to avoid them, assholes are found everywhere—at work, at home, on the road, and in the public sphere. Encountering one causes great difficulty and personal strain, especially because we often cannot understand why exactly someone should be acting like that. Asshole management begins with asshole understanding. Much as Machiavelli illuminated political strategy for princes, this book finally gives us the concepts to think or say why assholes disturb us so, and explains why such people seem part of the human social condition, especially in an age of raging narcissism and unbridled capitalism. These concepts are also practically useful, as understanding the asshole we are stuck with helps us think constructively about how to handle problems he (and they are mostly all men) presents. We get a better sense of when the asshole is best resisted, and when he is best ignored—a better sense of what is, and what is not, worth fighting for.

Scaling Up Excellence

Getting to More Without Settling for Less

Author: Robert I. Sutton,Huggy Rao

Publisher: Crown Business

ISBN: 0385347030

Category: Business & Economics

Page: 368

View: 1072

Wall Street Journal Bestseller "The pick of 2014's management books." –Andrew Hill, Financial Times "One of the top business books of the year." –Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field.

How to Deal with Assholes

The Ultimate Guide to Combating Assholism

Author: Bryan Westra

Publisher: Createspace Independent Publishing Platform

ISBN: 9781548510282

Category:

Page: 52

View: 4001

Ever encounter an Asshole? This book teaches you how to deal with them using a proven communications technique. This ninja technique will have the asshole eating out of your hand in no time. They'll definitely leave you alone. And this is not an aggressive maneuver that might backfire and cause you repercussions. This simple guide teaches you how to combat the asshole so they never want to F' with you again. Guaranteed to work!! Grab Your Copy Now!

All Day at the Movies

Author: Fiona Kidman

Publisher: Gallic Books

ISBN: 1910709387

Category: Fiction

Page: 320

View: 7721

The choices of the past echo through the generations in this moving New Zealand saga tracing the lives of the Sandle family, first encountered in Kidman’s Songs from the Violet Café When war widow Irene Sandle goes to work in New Zealand’s tobacco fields in 1952, she hopes to start a new, independent life for herself and her daughter – but the tragic repercussions of her decision will resonate long after Irene has gone. Each of Irene’s children carries the events of their childhood throughout their lives, played out against a backdrop of great change – new opportunities emerge for women, but social problems continue to hold many back. Headstrong Belinda becomes a successful filmmaker, but struggles to deal with her own family drama as her younger siblings are haunted by the past. A sweeping saga covering half a century, this is a powerful exploration of family ties and heartbreaks, and of learning to live with the past

How to Stop Being an Asshole

A 25-Step Guide for Making You More Likeable

Author: Matthew Feustel,Matty

Publisher: N.A

ISBN: 9781462846184

Category: Humor

Page: 72

View: 1326

Asshole

How I Got Rich & Happy by Not Giving a @!?* About You

Author: Marty Kihn

Publisher: Penguin UK

ISBN: 0141031050

Category: Biography & Autobiography

Page: 256

View: 2178

Presents a programme for assholism, which includes: essential body language; workplace etiquette; diet and exercise; relationships; and, feelings.

You Can Read Anyone

Never be Fooled, Lied To, Or Taken Advantage of Again

Author: David J. Lieberman

Publisher: David Lieberman

ISBN: 0978631307

Category: Business & Economics

Page: 183

View: 3121

Describes psychological techniques that can help someone determine what another person is thinking.

Overkill

Author: James Clarke

Publisher: N.A

ISBN: 9781775845775

Category: Nature

Page: N.A

View: 6359

Ninety percent of the world's megafauna (its larger creatures) have disappeared since humans migrated from Africa and fanned out across the rest of the world. Within a very short time the megafauna - mammoths, mastodons, woolly rhinoceros and the huge carnivores that preyed upon them were extinct. Only Africa seems to have escaped: not unscathed, but not entirely vanquished either. This book:* describes the history and extent of human impact on the worlds wildlife (marine included), good and bad;* it examines, in particular, the status of wildlife in Africa - the world's last great mega-faunal sanctuary;* and it questions whether Africa's wildlife has reached its lowest ebb, and whether it is about to witness the turn of the tide?The author sounds a note of cautious optimism: conservation initiatives have gained a new urgency in the 21st century, and governments in Africa and elsewhere are showing increasing resolve to tackle poaching. Vast trans-frontier parks, many still in development, have the potential to provide a sustainable habitat for the continent's megafauna. If we can muster both local and international support, name and shame the rogue nations, and build a practical conservation model that does not conflict with human needs, then Africa's wildlife can perhaps be saved.

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Author: Susan Benjamin

Publisher: McGraw Hill Professional

ISBN: 9780071595124

Category: Business & Economics

Page: 224

View: 5789

Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Hard Facts, Dangerous Half-Truths, and Total Nonsense

Profiting from Evidence-based Management

Author: Jeffrey Pfeffer,Robert I. Sutton

Publisher: Harvard Business Press

ISBN: 1422154580

Category: Business & Economics

Page: 276

View: 7795

The best organizations have the best talent. . . Financial incentives drive company performance. . . Firms must change or die. Popular axioms like these drive business decisions every day. Yet too much common management “wisdom” isn’t wise at all—but, instead, flawed knowledge based on “best practices” that are actually poor, incomplete, or outright obsolete. Worse, legions of managers use this dubious knowledge to make decisions that are hazardous to organizational health. Jeffrey Pfeffer and Robert I. Sutton show how companies can bolster performance and trump the competition through evidence-based management, an approach to decision-making and action that is driven by hard facts rather than half-truths or hype. This book guides managers in using this approach to dismantle six widely held—but ultimately flawed—management beliefs in core areas including leadership, strategy, change, talent, financial incentives, and work-life balance. The authors show managers how to find and apply the best practices for their companies, rather than blindly copy what seems to have worked elsewhere. This practical and candid book challenges leaders to commit to evidence-based management as a way of organizational life—and shows how to finally turn this common sense into common practice.

Toxic emotions at work and what you can do about them

Author: Peter J. Frost

Publisher: Harvard Business Press

ISBN: 9781422102855

Category: Business & Economics

Page: 251

View: 1732

Human interaction is never flawless. Even the best relationships produce tension and at times, unpleasant emotions. Since organizations are comprised of people, all organizations generate emotional pain as part of the process of doing business: producing new products on tight deadlines, setting benchmarks for performance, creating budgets, crafting company policies, and so on. Getting the job done is rarely painless. But when emotional pain goes unmanaged or is poorly handled, it can negatively affect both employees and the bottom line—in essence, it becomes toxic. In Toxic Emotions at Work and What to Do About Them, Peter J. Frost argues that the way an organization responds to pain determines whether it remains toxic or becomes generative, whether it endures as a debilitating poison or is transformed into a force for healthy organizations. According to Frost, when ignored, toxic emotions betray employees’ hopes, bruise their egos, reduce their enthusiasm for work, and diminish their sense of connectedness to their company’s community and goals. Compassionate responses to pain, on the other hand, encourage those who are suffering to effect constructive changes in their work lives. Despite their powerful role in employee performance, toxic emotions are rarely addressed by organizations. Instead, most companies respond to pain informally and unconsciously through self-selected individuals whom Frost calls “toxin handlers.” Typically a senior manager or someone with a high emotional intelligence capacity, toxin handlers soften the blow of emotional pain for others, but over the course of time, absorb much of the pain they handle to their own detriment. They are often unrecognized, unrewarded, and poorly supported by their organizations. And, while they often provide a temporary relief from the symptoms of toxic organizational pain, toxin handlers alone are unable to eradicate toxic emotions for the long-term. Toxic Emotions at Work and What to Do About Them suggebeststhat handling toxic emotions effectively is an important, though unrecognized set of competencies that must be understood and embraced—not only by toxin handlers, but by leaders, managers, and the organization as a whole. Through rich examples of how individuals and organizations have managed emotional pain successfully, Frost describes the key skills necessary to cope with emotional pain and to manage it effectively, and offers concrete courses of action for organizations to institutionalize compassion in the face of emotional pain.