The Trusted Leader

Building the Relationships that Make Government Work

Author: Terry Newell,Grant Reeher,Peter Ronayne

Publisher: CQ Press

ISBN: 1506361382

Category: Political Science

Page: 464

View: 6888

Improving government on a macro level is only possible with public managers who herald change on a micro level. While many studies of government reform focus on new policies and programs, these public managers—building relationships built on trust—are the real drivers behind many successful reforms. In this second edition, chapter authors once again draw on their real-world experience to demonstrate the importance of values-based leadership. With new research and lessons from the first two years of the Obama administration, chapters focus on the concrete ways in which leaders build effective relationships and trust, while also improving themselves, their organizations, and those they coach. Surveying agencies both horizontally and vertically, The Trusted Leader also addresses how public managers can collaborate with political appointees and the legislative branch, while still engaging with citizens to create quality customer experiences. Two brand-new chapters focus on: “Effective Conversations”—the importance of one-on-one conversations to building trust, with a model for having such conversations. “The Diversity Opportunity”—the need to effectively lead across a diverse workforce and a diverse society to build trust in both realms. With the addition of chapter headnotes, the editors provide necessary context, while the new “Resources for Further Learning” feature guides readers toward additional print and web resources.

The Trusted Leader

Author: Robert M. Galford,Anne Seibold Drapeau

Publisher: Simon and Schuster

ISBN: 1439108293

Category: Business & Economics

Page: 288

View: 1582

As today's headlines remind us, trust is the hot-button issue in business today, especially for investors, managers, workers, and consumers. More than ever before, the success of an organization depends on leadership that fosters strong connections across teams and among bosses, colleagues, and subordinates. Companies are in urgent need of trusted leaders, but how can managers meet that need? "Be trustworthy" is the short, logical answer, of course. But being trustworthy and building trust in an organization are not one and the same thing. The former is an inherent part of a person; the latter requires developed talent and considerable skill. Based on highly specific research and experience that covers a wide spectrum of managers and organizations, The Trusted Leader identifies the three critical types of trust that leaders need to master: strategic trust, organizational trust, and personal trust. It introduces a practical and effective formula for building organizational confidence, and provides a unique analysis of the obstacles to trust and the sources of resistance to the building of trust inside organizations. Through a series of interactive exercises, executives will learn how to determine where trust is missing and how it can be supplemented in people, departments, and even whole companies. Perhaps most timely are the book's series of diagnostic tools and skills that help executives rebuild trust that has been broken or betrayed. As business insiders and authors Robert Galford and Anne Seibold Drapeau show, trust inside a company provides focus, fuels passion, fosters innovation, and helps employers to hire and retain the best employees. Trust inside, the authors argue, also builds trust outside by gaining credibility with today's skeptical consumer. Trust is all too frequently overlooked in other leadership books, and is even more important today as companies face uncertain customer demands and the pressures to compete successfully in a whiplash market. Crises, restructurings, mergers, downturns, and executive departures are often trust-destroyers. The Trusted Leader examines those defining moments, and helps leaders turn such situations into trust-building experiences, creating a culture and legacy of trust throughout the organization at large. Rich in true stories, examples, and practical advice, The Trusted Leader guides leaders on how to climb the ladder of trust and how to secure their legacy as trusted leaders. For managers of all levels, The Trusted Leader is the only comprehensive guide for building trust inside an organization -- the key to every company's long-term survival and success.

The Trusted Leader

Understanding the Trust Triangle

Author: Stephen D. Gladis

Publisher: Human Resource Development

ISBN: 1599962047

Category: Business & Economics

Page: 122

View: 1527

A leadership fable, The Trusted Leader is the story of a new young leader, Carlos Lopez, who gets promoted to supervise his peers. He gets conflicting advice from his boss about how to take charge, and it backfires. Confused, Carlos seeks out the best leader he's ever known, Coach Jack Dempsey. The two agree to meet regularly talk about leadership at a local restaurant. The Coach teaches Carlos about how to lead, while Carlos and the Coach learn about each other's secret, sad, but ultimately formative pasts. Finally, the Coach teaches Carlos about the Trust Triangle—the critical key to leadership.

Children's Quest for Trust

5 Trust-Buildilng Lessons for Kids

Author: Lance Colkmire

Publisher: Pathway Press

ISBN: 1596845228

Category: Church work with children

Page: 74

View: 5542

Neuroscience for Leadership

Harnessing the Brain Gain Advantage

Author: T. Swart,Kitty Chisholm,Paul Brown

Publisher: Springer

ISBN: 1137466871

Category: Business & Economics

Page: 260

View: 2003

Leadership can be learned: new evidence from neuroscience clearly points to ways that leaders can significantly improve how they engage with and motivate others. This book provides leaders and managers with an accessible guide to practical, effective actions, based on neuroscience.

The Manager as Leader

Author: Byron K. Simerson,Michael L. Venn

Publisher: Greenwood Publishing Group

ISBN: 9780275990107

Category: Business & Economics

Page: 216

View: 5687

After two decades of corporate downsizings and rightsizings, the invisible line separating leaders from followers has been forever blurred. In the wake of this sea change, businesses are faced with three fundamental challenges: (1) How can an organiza

The Trusted Executive

Nine Leadership Habits that Inspire Results, Relationships and Reputation

Author: John Blakey

Publisher: Kogan Page Publishers

ISBN: 0749474238

Category: Business & Economics

Page: 240

View: 9364

The Trusted Executive helps leaders create a strategy for building trust in a globalized, technology-enabled, diverse and increasingly sceptical world. Through innovative coaching exercises, self-assessment exercises, inspirational interviews with international CEOs and underpinned by rigorous academic research, The Trusted Executive gives leaders the tools to build trust through three key pillars: ability, integrity and benevolence. Underpinning these pillars lie nine habits of trustworthiness; habits that will enable executives to deliver outstanding results, inspiring relationships and a positive contribution to society. With tools for measuring and developing leadership trust and focused strategies for handling trust violations, The Trusted Executive takes account of the ever-changing, increasingly diverse and multi-generational work environment. An essential tool for leaders who want to create a positive long-term legacy.

Gute Chefs essen zuletzt

Warum manche Teams funktionieren – und andere nicht

Author: Simon Sinek

Publisher: Redline Wirtschaft

ISBN: 3864149436

Category: Business & Economics

Page: 352

View: 889

Ohne ein gutes, verlässliches Team könnten viele Führungskräfte ihre Ziele niemals erreichen. Doch leider werden viele Teams von internen Machtkämpfen, Streitigkeiten und den daraus resultierenden Misserfolgen ausgebremst – und die Führungskräfte schaffen es dann oft auch mit Leistungsanreizen oder Belohnungen nicht, ein Team wieder in die Spur zu bekommen. Doch warum sind hier manche Vorgesetzte oft erstaunlich hilflos? Die Antwort wurde Simon Sinek während einer Unterhaltung mit einem General des Marine Corps offensichtlich. Dieser erläuterte die Tradition: "Offiziere essen immer zuletzt." Was in der Kantine noch symbolisch gemeint ist, wird auf dem Schlachtfeld todernst: Gute Anführer opfern ihren eigenen Komfort, sogar ihr eigenes Leben, zum Wohl derer, die ihnen unterstehen. Sinek überträgt diese Tradition auf Unternehmen, wo sie bedeutet, dass die Führungskraft einen sogenannten Safety Circle, einen Sicherheitskreis, bilden muss, der das Team vor Schwierigkeiten von außen schützt. Nur so bildet sich im Unternehmen eine vertrauensvolle Atmosphäre. Der Sicherheitskreis führt zu stabilen, anpassungsfähigen und selbstbewussten Teams, in denen sich jeder zugehörig fühlt und in denen alle Energie darauf verwendet wird, die gemeinsamen Ziele zu erreichen. Chefs, die bereit sind, als letzte zu essen, werden mit zutiefst loyalen Kollegen belohnt und schaffen so konfliktfreie, motivierte und erfolgreich Teams.

Leadership In A Week

Be A Leader In Seven Simple Steps

Author: Carol O'Connor

Publisher: Hachette UK

ISBN: 1444159364

Category: Business & Economics

Page: 128

View: 6024

Leadership In A Week is a simple and straightforward guide to leadership success, giving you everything you need to know in just seven short chapters. From inspiring others and gaining their support, to setting priorities, giving direction and making decisions, you'll explore your inner resources and discover your untapped leadership qualities. This book introduces you to the main themes and ideas of leading, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Leadership In A Week is your fastest route to success: - Sunday: Self-awareness - Monday: Understanding people - Tuesday: Communication - Wednesday: Authority and power - Thursday: Making decisions - Friday: Connecting and linking - Saturday: Vision and inspiration ABOUT THE SERIES In A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.

Leadership Challenge

Author: James M. Kouzes,Barry Z. Posner

Publisher: John Wiley & Sons

ISBN: 9783527503742

Category: Executive ability

Page: 382

View: 8787

Through research, interviews and the experience of hundreds of managers, Kouzes and Posner show how leadership can be learned and mastered by all. Readable, interesting, and up-to-date. Highly recommended.--Library Journal.

The Trust Edge

How Top Leaders Gain Faster Results, Deeper Relati

Author: David Horsager

Publisher: Simon and Schuster

ISBN: 1476711380

Category: Business & Economics

Page: 368

View: 3391

In The Trust Edge, David Horsager reveals the foundation of genuine success—trust. Based on research but made practical for today’s leader, The Trust Edge shows that trust is quantifiable and brings dramatic results to businesses and leaders. In this book, Horsager teaches readers how to build the 8 Pillars of Trust: 1. Clarity: People trust the clear and mistrust the ambiguous. 2. Compassion: People put faith in those who care beyond themselves. 3. Character: People notice those who do what is right over what is easy. 4. Competency: People have confidence in those who stay fresh, relevant, and capable. 5. Commitment: People believe in those who stand through adversity. 6. Connection: People want to follow, buy from, and be around friends. 7. Contribution: People immediately respond to results. 8. Consistency: People love to see the little things done consistently. When leaders learn how to implement these pillars, they enjoy better relationships, reputations, retention, revenue, and results. Fascinating and timely, The Trust Edge unveils how trust has the ability to accelerate or destroy any business, organization, or relationship. The lower the trust, the more time everything takes, the more everything costs, and the lower the loyalty of everyone involved. Conversely, an environment of trust leads to greater innovation, morale, and productivity. The trusted leader is followed. From the trusted salesperson, people will buy. For the trusted brand, people will pay more, come back, and tell others. Trust, not money, is the currency of business and life!

The Trusted Advisor Fieldbook

A Comprehensive Toolkit for Leading with Trust

Author: Charles H. Green,Andrea P. Howe

Publisher: John Wiley & Sons

ISBN: 1118163648

Category: Business & Economics

Page: 288

View: 3273

A practical guide to being a trusted advisor for leaders in anyindustry In this hands-on successor to the popular book The TrustedAdvisor, you'll find answers to pervasive questions about trustand leadership—such as how to develop business with trust,nurture trust-based relationships, build and run a trustworthyorganization, and develop your trust skill set. This pragmaticworkbook delivers everyday tools, exercises, resources, andactionable to-do lists for the wide range of situations a trustedadvisor inevitably encounters. The authors speak in concrete termsabout how to dramatically improve your results in sales,relationship management, and organizational performance. Your success as a leader will always be based on the degree towhich you are trusted by your stakeholders. Each chapter offersspecific ways to train your thinking and your habits in order toearn the trust that is necessary to be influential, successful, andknown as someone who makes a difference. Self-administered worksheets and coaching questions provideimmediate insights into your current business challenges Real-life examples demonstrate proven ways to "walk thetalk" Action plans bridge the gap between insights and outcomes Put the knowledge and practices in this fieldbook to work, andyou'll be someone who earns trust quickly, consistently, andsustainably—in business and in life.

Schnelligkeit durch Vertrauen

die unterschätzte ökonomische Macht

Author: Stephen M. R. Covey,Rebecca R. Merrill

Publisher: GABAL Verlag GmbH

ISBN: 3897499088

Category: Business & Economics

Page: 370

View: 3859

Vertrauen bildet die Grundlage für alle Beziehungen und jede Form der Kommunikation, für alle Individuen, Unternehmen, Organisationen und Zivilisationen rund um den Globus. Mangelndes Vertrauen zerstört auch die erfolgreichsten Unternehmen, die mächtigste Regierung und die florierendste Wirtschaft. Trotz der offensichtlich immensen Macht von Vertrauen spielt es im realen Geschehen kaum eine Rolle und gehört wohl zu den am meisten unterschätzten Faktoren unserer Wirtschaft und Gesellschaft. Stephen M. R. Covey zeigt in seinem viel beachteten Buch „Schnelligkeit durch Vertrauen“, dass Vertrauen kein weicher Faktor ist, sondern ein pragmatischer und realer Wert, den man erschaffen und zur Handlungsgrundlage machen kann. Er präsentiert konkrete Vertrauensregeln und Prinzipien und zeigt, wie auf allen Ebenen eines Unternehmens Vertrauen aufgebaut, gelebt und gefördert werden kann. Seine These: Vertrauen ist eine Schlüsselkompetenz und ein Art Teilchenbeschleuniger für die Wirtschaft.

Auf dem Weg zum modernen Äthiopien

Festschrift für Bairu Tafla

Author: Stefan Brüne

Publisher: LIT Verlag Münster

ISBN: 9783825890759

Category: Ethiopia

Page: 276

View: 7257

The Truth About Managing People

Author: Stephen P. Robbins

Publisher: FT Press

ISBN: 0133090469

Category: Business & Economics

Page: 272

View: 5207

In the Third Edition of the bestselling book, The Truth About Managing People, bestselling author Stephen Robbins shares even more proven principles for handling virtually every management challenge. Robbins delivers 61 real solutions for the make-or-break problems faced by every manager. Readers will learn how to overcome the true obstacles to teamwork; why too much communication can be as dangerous as too little; how to improve your hiring and employee evaluations; how to heal "layoff survivor sickness"; how to manage a diverse culture; and ways to lead effectively in a digital world. New truths include: how to nurture friendly employees, forget about age stereotypes, first impressions count, be a good citizen, techniques for managing a diverse age group, and ethical leadership among others.

The Truth About Managing Effectively (Collection)

Author: Cathy Fyock,Martha I. Finney,Stephen P. Robbins,Leigh Thompson

Publisher: FT Press

ISBN: 013344306X

Category: Business & Economics

Page: 969

View: 1591

A brand new collection of state-of-the-art management skills and techniques Master today’s most valuable management skills! Get hundreds of bite-size, easy techniques for hiring, collaboration, motivation, negotiation, and much more! Moving into management? Moving up in management? To compete and succeed, you need today’s best skills for managing, motivating, and collaborating with others. That’s exactly what you’ll find in this extraordinary 4 book package. Build a great team with Cathy Fyock’s The Truth About Hiring the Best : discover how to identify the best, reach them, recruit them, and choose among them! Cathy Fyock presents 53 bite-size, easy-to-use hiring techniques for finding hidden sources of talent… making great people want to work for you… asking the right questions… listening for the right answers… hiring like your organization’s future depends on it, because it does! Next, get the best from the people you have, with the latest version of Martha Finney’s classic, The Truth About Getting the Best from People . Finney’s expanded and improved Second Edition offers 60+ proven principles for achieving employee engagement practically 100% of the time. She’s added more than 15 brand-new truths for managing virtual teams, becoming more persuasive, overcoming unconscious biases, identifying and cultivating individual high performers, and more. Then, optimize your management effectiveness with Stephen P. Robbins’s The Truth About Managing People, Third Edition: 61 real solutions for the make-or-break problems faced by every manager. Learn how to overcome the real obstacles to teamwork… why too much communication can be as dangerous as too little… how to improve hiring and employee evaluations… how to heal “layoff survivor sickness”… how to manage a diverse culture, and lead effectively in a digital world. This edition is packed with new truths, including: how to nurture friendlier employees, manage a diverse age group, and lead ethically in tough times. Finally, in The Truth About Negotiations, Leigh L. Thompson teaches 46 proven negotiation principles: quick, easy ways to become a world-class negotiator. You’ll learn how to prepare for a negotiation within one hour… negotiate with people you hate (or love)… clearly identify your “best alternative” if a deal isn’t possible… use reason, respect, and reciprocity to extract a deal’s maximum potential value… create win-win solutions… establish enduring relationships. From hiring to motivation, negotiation to collaboration, this collection gives you hundreds of new best practices and skills for world-class management and leadership! From world-renowned management and HR experts Cathy Fyock, Martha I. Finney, Stephen P. Robbins, and Leigh Thompson

Why Should the Boss Listen to You?

The Seven Disciplines of the Trusted Strategic Advisor

Author: James E. Lukaszewski

Publisher: John Wiley & Sons

ISBN: 9781118041123

Category: Business & Economics

Page: 240

View: 7220

This is a book about gaining influence and becoming a key trusted advisor. It is for everyone who advises leaders and senior managers (accounting, finance, human resources, IT, law, marketing, public relations, security, and strategic planning) and for outside consultants in these functional staff areas. It’s also for operations people yearning to finally be heard and heeded by their boss.

The Truth About Winning at Work (Collection)

Author: Stephen P. Robbins,Martha I. Finney,James O'Rourke,William S. Kane

Publisher: FT Press

ISBN: 0133445852

Category: Business & Economics

Page: 977

View: 5012

A brand new collection of management and leadership skills for improving business performance 4 authoritative books deliver world-class skills for leading change and improving performance throughout your team and organization! You’re facing greater challenges than ever before – both outside your organization, and inside it. To win, you need today’s best skills for improving performance and driving change. Now, this 4-book collection presents hundreds of those skills simply, clearly, and quickly, to support action. In The Truth About Managing People, Third Edition bestselling author Stephen Robbins shares 61 proven principles and solutions for make-or-break, day-to-day management problems. Overcome the true obstacles to teamwork… avoid both over- and under-communication… improve hiring and employee evaluations… manage a culturally/generationally diverse or virtual workforces… combine stronger ethics and greater effectiveness… and much more. Next, in The Truth About Getting the Best From People, Second Edition, Martha Finney shares 60+ proven principles for gaining unprecedented employee engagement. This new edition features 15 new truths for managing virtual teams, overcoming your unconscious biases, managing multiple generations, identifying/cultivating individual high performers, and more. Next, persuade others in any environment with The Truth About Confident Presenting, by James O’Rourke. O’Rourke reveals 51 proven, concise, easy-to-use presenting techniques that work: all you need to know to prepare effectively (not obsessively), manage anxiety, connect with any audience, and succeed. Discover what makes people listen, and what instantly turns them off… how to muster evidence that’ll convince your specific audience… how to listen, establish a great first impression, and make nonverbal cues work for you… use PowerPoint and microphones well… handle hostile questions confidently; and much more. Finally, turn to William S. Kane’s The Truth About Thriving in Change for 49 proven ways to do what everyone wants, and few can deliver: lead successful change. Plan, drive, and sustain positive change that matters… transform organizations without destroying morale… objectively assess whether yours is really the best way… develop the change management skills you need most… know when to persuade, educate, or “use force”… create the right cultural framework you need to keep moving forward. These four eBooks aren’t “just someone’s opinion”: they offer definitive, evidence-based principles for improving performance throughout your entire leadership career! From world-renowned workplace effectiveness experts Stephen P. Robbins, Martha I. Finney, James O’Rourke, and William S. Kane

IT Leadership Manual

Roadmap to Becoming a Trusted Business Partner

Author: Alan R. Guibord

Publisher: John Wiley & Sons

ISBN: 111823796X

Category: Business & Economics

Page: 256

View: 7519

Savvy advice for developing the necessary skills to become a vital part of any management team Today's IT leaders are faced with an unprecedented leadership and organizational challenge. The entire landscape has changed over the past few years and it is now time for leaders and organizations to re-invent themselves to meet the new order. IT leaders need to redefine their role into one of being a trusted business advisor. IT Leadership Manual provides you with a set of specific recommendations and suggestions to assist you in your self-evaluations and to develop a personal plan for the future. It helps you build the leader in you, as well as how to become a formidable competitor in your own right. Essential coverage of one of the most demanded IT topics Helps you redefine your role from IT leader into trusted business advisor Discusses leadership style, building out your network, achieving balance, the art of sales, and more Written for IT managers and executives Helps you transform from the backroom support service to a recognized member of the leadership team Gives you the tools to migrate to today's expectations; Innovation, collaboration, influencer, trusted advisor Traditional skills no longer apply. Organizations are now demanding a new set of expectations from IT leaders. IT Leadership Manual reveals how you can adopt new styles to make the transformation from IT manager to top management.